FlexVoice Services
Because telephony has always existed
Even today, telephone calls are indispensable. We have the right services for you and your company.
FlexVoice Services
For your business communications, we offer geographical telephone numbers (DDI) in more than 50 countries with a variety of matching city codes and high call quality worldwide. The provision of new number blocks (DDIs) and also the transfer of existing numbers (DDI) is possible.
Together with you, we determine the best way to connect your phone numbers. This can be done via a local, on-site SIP switch or via a central SIP-enabled switch or Cloud PBX.
Required SIP trunks can be flexibly switched to an infrastructure specified by you or you can use the weSystems FlexVoice SIP platform. This gives you the freedom to choose your carrier and decide for yourself via which PBX the switching should take place.
The following options are possible:
Cloud switching system (PBX):
- MS Direct Routing
- Cisco Webex Calling
- SIP enabled PBX at your premises
Telephony Client:
- MS-Teams Soft Client
- Microsoft certified desk phones
- Cisco Webex Client
- Cisco certified desk phones
- Skype for Business
Contact Center Setup and Connection
For your service or call center, weSystems offers customized connectivity to a cloud contact center solution that integrates with your Microsoft or Cisco cloud telephony.
Together with you, we define the individual call routing requirements and the appropriate IVR messages.
This allows you to interactively control the calls and route them to the right team at the right time. Comprehensive call routing with limitation according to working hours, team availability, holidays and much more is possible.
weSystems offers the respective expertise for these solutions through consulting, migration planning and project management. This allows you to relax and bring in the respective requirements and we take care of the installation and commissioning.
