Workplace Management.
So your team can simply work.
A workplace that works from day one. That is secure without the user having to think about it. That can be managed without your IT department firefighting every day. That is exactly what Workplace Management at weSystems delivers. We take over the complete lifecycle of your digital workplaces, from device selection and configuration through Microsoft 365 and Intune to ongoing support and security management.
More than hardware and a Microsoft license.
Workplace Management sounds like a straightforward task. Procure notebooks, set up Windows, install Office, done. In practice it looks different. Different devices, different operating systems, remote employees at various locations, new colleagues who need to be productive immediately and a security standard that grows with your requirements.
We manage digital workplaces for companies that understand a well-managed workplace is not a luxury but a prerequisite for your team to work productively. With Microsoft 365, Intune, Entra ID, Exchange Online, SharePoint and Teams, we know the platforms that most companies use today from daily operations. Whether office, home office or on the road.
What changes when your workplaces are genuinely managed.
Increased productivity
Employees who are productive from day one, do not waste time on IT problems and can focus on their actual work. That is not a nice promise but the result of well-managed workplaces.
Security that works
Centralised device management, encrypted endpoints, current security updates, access controls and MDM policies. Your digital workplace is not an open door but a securely managed system.
Relief for your IT team
User requests, device configurations, password resets, software updates, onboarding new employees. When we take this over, your IT department has capacity for tasks that move things forward strategically.
Scalability without effort
Five new employees or fifty, a new location or a hybrid team spread across several countries. We scale with you without every period of growth becoming an IT project.
What we take responsibility for.
From Microsoft Teams and Exchange Online through SharePoint and Intune to mobile device management. Here is an overview of the tasks we handle for our customers every day.
Microsoft Teams
General cloud configuration
Maintain Microsoft numbers (request, update, delete)
User Setup
Testing configuration
Creating and monitoring of scripts for process automation
Location settings update in Teams Admin portal Access permissions management for Teams spaces
Exchange Online
Manage domains
Enable/disable users, Create, delete,manage public folders, manage contacts
Create/delete/manage resource mailboxes, Create/delete/manage room mailboxes
Create/delete/manage distribution groups
Restore deleted mails
Manage antivirus policies
Manage mobile devices synchronization and ActiveSync, OWA
Workstation Management
Standard image creation
Remote installation and preparation for a new user
Regular patching and security updates
Operating system issues troubleshooting
Anti-virus Software management
Troubleshooting in virus outbreak situations
Directory Services (MS Entra ID; Active Directory)
General management & troubleshooting issues
Account creation, deletion & change
Password resets
Group creation & deletion
Group membership management
Manage SharePoint Online permissions
Certification Authority (CA)
Key Management Server (KMS)
Mobile Device Management (MDM)
Add/Remove mobile devices from/to Intune
Create, Update Device Compliance Policy, Modify App Configuration Policy
Change the settings of App Protection Policy (E.g. add an app)
Associate Team/Security group with an Admin role
Send custom notification;
Regular automated OS security patching with vendor recommended hotfixes, rollouts using Intune (up to 1 per month)
Testing new hotfixes, rollouts and security patches on test devices
Troubleshooting OS issues related to the Intune Service (e.g. troubleshooting issues after patching incl. communication with the vendor of the OS)
Sharepoint Online
Manage SharePoint Online permissions; SharePoint Websites & Site collections
Manage storage quotas, search, federations, document versioning
Create/delete SharePoint lists, SharePoint document libraries
Provide management and administration of SharePoint Online Site Collection
Support and administration for Profiles including user attribute and properties
Manage provisioning, de-provisioning of Site Collections
Folder & File Access Management
Manage user and group NTFS permissions
Manage shared permissions
Assign / Remove user and group permissions
Manage access rights (e.g. read, write etc.)
Manage inheritance on folders and subfolders
Create automation scripts for NTFS management
Enterprise Voice Add-On
SBC Gateway Management, Analog Gateway management, SIP phones management
OnlineVoiceRoutingPolicy, Emergency Address & Policy, OnlineDialoutPolicy
Configuration of Direct routing numbers
Emergency call setup
Maintain Microsoft numbers (request, update, delete)
Call Queue (CQ) & Auto-attendant (AA) management
Creation and maintain CQ & AA including Resource
New Service Number configuration/requests for CQ & AA which are using MS numbers
Accounts based on request (End to End process)
Packages
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Workstation Management |
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Directory Services |
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Folder & File Access Management |
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Exchange Online |
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SharePoint Online |
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Microsoft Teams |
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Enterprice Voice Add-On |
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Mobile Device Management |
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Behind every workplace there is a person.
Workplace Management is ultimately a human task. It is about making sure a new colleague finds a notebook on their first day that works and has everything set up the way they need it. That an employee working from home gets the same support as someone sitting in the office. That someone picks up when something is not working and solves the problem rather than just passing it on.
We manage digital workplaces not as an anonymous service provider but as a partner who knows your company and your employees. With dedicated contacts, clear response times and the ambition to resolve problems at the first point of contact.
Related Services
Managed Applications
We operate and manage your business applications. From selection through installation to ongoing operations, so the tools your employees use every day run reliably.
Managed OS
We take responsibility for the operation and maintenance of your operating systems. Patches, updates, security hardening and monitoring, so the foundation beneath your workplaces runs stably.
Managed Hardware
We operate your servers and IT hardware, whether on your premises or in a data center. The infrastructure your workplaces run on, in professional hands.
Frequently asked questions
What is Workplace Management?
Workplace Management is the comprehensive management of digital workplaces in organisations. We take over the hardware lifecycle, software provisioning, user management, security, support and central control of all endpoints and Microsoft 365 services.
What are the benefits of Workplace Management for businesses?
Your employees are productive from day one, IT overhead is reduced, security and compliance are ensured and your IT department gains capacity for strategically more important tasks.
Which devices and platforms are supported?
We support Windows, macOS, iOS and Android as well as all common Microsoft 365 services including Teams, Exchange Online, SharePoint, Intune and Entra ID. Equipment is selected vendor-independently and tailored to your requirements.
How does the rollout of new workplaces work?
Devices are delivered pre-configured and ready to use immediately. We handle setup, system registration and the provisioning of all applications, including for remote teams and new locations.
Is Workplace Management suitable for hybrid working models?
Yes. Our solution is designed for mobile and decentralised teams. Security and management policies apply regardless of whether your employees work in the office, from home or on the road.
How are users supported?
Your team reaches us through our IT support for questions, problems or change requests. We resolve problems at the first point of contact, without routing through multiple support levels.
How secure is the digital workplace?
Very secure. All endpoints are centrally managed, encrypted and kept up to date with regular security updates. Access controls, MDM policies and role management via Intune and Entra ID are a standard part of our service.
How quickly is Workplace Management ready to use?
Within a few days. After a brief analysis we plan the rollout, handle the configuration and start ongoing operations.
Which companies is Workplace Management suitable for?
For mid-sized and larger companies as well as fast-growing teams. The service is particularly valuable for organisations with distributed locations, hybrid working models or without an in-house IT department of sufficient depth.
What does Workplace Management cost?
Our Bronze, Silver and Gold packages start from 32 euros per user per month. For companies with more than 200 workplaces we are happy to put together an individual proposal.