Managed Applications. We operate what others only install.
Installing an application is the easy part. Operating it stably, securely and performantly, months and years after go-live, that is the real challenge. We know the applications we manage because we work with them every day. We know what can go wrong after a Jira update, why GitLab runners sometimes behave unpredictably and how to integrate Authentik cleanly into a heterogeneous system landscape. That knowledge is not a promise on a website but the result of years of productive operational experience.
First the right choice. Then the right operations.
Companies come to us not with a ready-made decision but with a challenge. They need a monitoring tool but are not sure whether Zabbix, Grafana or a combination of both is the right answer. They want to modernise their identity management but have no clear picture yet of whether Authentik, Keycloak or another solution fits their infrastructure. Or they have been running a tool for years that has reached its limits and are looking for an honest assessment of what makes sense now.
We help with exactly these questions. Vendor-independent, without any interest in a particular solution and with the practical experience that comes from operating the same applications in different environments and for different requirements. We know the strengths and the limits of the tools we work with every day. That makes our recommendation something different from a product catalogue.
And when the decision has been made, we accompany the migration. From planning through data migration to go-live, without disrupting ongoing operations and without you having to deal with the technical details.
A selection of what we operate every day.
Many companies underestimate what it really means to operate applications. A Jira instance that suddenly causes problems after an update. A GitLab server whose backup has been failing for weeks without anyone noticing. A monitoring system that produces alerts nobody reads. Small oversights that grow into real problems.
We operate applications for companies that understand good application management requires continuous attention. With clear processes, proactive monitoring, agreed update cycles and a team that genuinely knows the applications it manages. The following list is not a product catalogue but a glimpse into what we work with every day. For companies of all sizes, from a wide range of industries and with the most varied requirements. If your application is not listed, talk to us. The chances are good that we know it.
Identity & access management
- Authentik
- Keycloak
- LDAP-Integration
- SSO
- MFA
Monitoring & logging
- Zabbix
- Grafana
- Graylog
- Prometheus
- Fluentd
Collaboration & project management
- Jira
- Confluence
- Nextcloud
- Microsoft 365
DevOps & CI/CD
- GitLab
- GitLab CI
- Ansible
- Terraform
Databases
- PostgreSQL
- MySQL
- MariaDB
- MongoDB
Infrastructure platforms
- Proxmox
- Apache CloudStack
- VMware
- Ceph
Backup & archiving
- Veeam
- Miria
Network & connectivity
- WireGuard
- Tailscale
Contact Center
- voca
- samwin
What we take responsibility for.
Consulting and selection
We help you find the right application for your use case. Vendor-independent, without any interest in a particular solution and with the experience from daily operation of a wide range of tools in different environments. A recommendation from us is not product advice but an honest assessment from practice.
Installation and configuration
We install and configure your applications cleanly and according to best practices. Not from a manual but with the knowledge that comes from productive operations. We know the typical pitfalls and avoid them from the start.
Proactive monitoring
We monitor your applications continuously. Availability, performance metrics, error logs and security-relevant events. We identify anomalies early and act before your users notice. Not because we promise it but because we know the systems and understand what to watch for.
Updates and patch management
We keep your applications current. Security updates are applied with priority, larger updates are carried out in agreed maintenance windows and validated in test environments beforehand. Anyone who has experienced what an unplanned update can do to a production environment understands why we handle this so consistently.
Backup and disaster recovery
Daily, weekly and monthly backups of all managed applications and databases. Disaster recovery plans including replication to secondary locations and regular restoration tests. A backup that has never been tested is not a backup. That is not a phrase for us, it is lived practice.
Security management
Regular security updates, role-based access controls, SSO and MFA integration, vulnerability assessments. We make sure your applications are not the weakest point in your IT security.
User and access management
We manage user accounts, roles and permissions for all managed applications. Onboarding, offboarding and permission changes run in a structured and documented way. SSO and MFA provide security without sacrificing convenience.
Integration and automation
We integrate your applications into existing IT systems and automate repetitive tasks. CI/CD pipelines, API integrations, webhooks and automation scripts reduce manual effort and minimise the errors that inevitably arise from manual processes.
Compliance and reporting
Audit-proof logging, audit trails and regular reports on system health and security events. We ensure your application environment meets relevant requirements from GDPR and ISO 27001 and can demonstrably prove it.
Migration
You want to switch or introduce an application? We accompany the migration from planning through data migration to go-live. Without disrupting ongoing operations and without you having to deal with the technical details.
Applications that run. Teams that can work.
Relief for your IT team
Application management ties up significant capacity, especially when you genuinely know the applications rather than just administering them. When we take responsibility, your team has time for tasks with real strategic value.
Predictable costs
Fixed monthly service costs instead of unexpected expenses for emergency repairs, update problems or external consultants who need time to get up to speed and still charge for it.
Fewer unplanned outages
Proactive monitoring and structured maintenance significantly reduce outages. Problems we identify early are resolved before they affect operations. That is not a promise, it is the difference between reactive and proactive management.
Transparency and control
You retain full visibility at all times. What is being operated, how it is configured and what is happening on your systems. Regular reports, proactive communication and a contact who knows your environment because they built it themselves.
Current, secure applications
Patched software, maintained permission concepts and monitored access. Your applications are not the weak point in your IT security because we make sure they are not.
Scalability
New applications, more users, higher loads. We scale with you because we design the architecture from the start so that growth is not a surprise.
Behind every application we operate there is a person.
Application management is a matter of trust. You give us access to systems that are essential to your daily operations. We take that seriously, not as a promise but as an attitude that shows in how we work and how we communicate.
At weSystems, your applications are not managed by anonymous support teams. They are looked after by people who know your environment because they built it themselves. Who are reachable when something happens. Who speak plainly, even when the answer is uncomfortable. And who do not move on to the next customer when the project is finished.
That is the difference our customers notice after a few weeks. Not in an SLA, but in the conversation.
Related Services
Managed OS
We take responsibility for the operation and maintenance of your operating systems. Patches, updates, security hardening and monitoring, so the foundation beneath your applications runs just as stably as the applications themselves.
Managed Virtualization
We operate and optimise your virtualised environments, whether VMware, Proxmox or other platforms. Keeping the platform your applications run on stable and secure is our job.
Managed Firewalls
We manage your firewall infrastructure completely. So the network layer your applications communicate across is just as secure as the applications themselves.
Frequently Asked Questions
What are Managed Applications?
Managed Applications refers to the professional operation and management of business applications by weSystems. We take over consulting, installation, configuration, updates, monitoring, backup and support so your applications run stably, securely and performantly. Not just after go-live, but permanently.
Which applications can be managed?
We manage collaboration tools such as Jira and Confluence, identity management solutions such as Authentik and Keycloak, DevOps platforms such as GitLab, monitoring solutions such as Zabbix and Grafana, log management such as Graylog, infrastructure platforms such as Proxmox, Apache CloudStack and Ceph, backup solutions such as Veeam and Miria, databases, web applications, network solutions such as WireGuard and Tailscale, and contact center solutions such as voca and samwin. The list is a selection. Talk to us if your application is not listed.
Does weSystems also help with selecting the right application?
Yes, and that is often the most valuable first step. We advise vendor-independently and without any interest in a particular solution. Our recommendation is based on practical experience from daily operation of a wide range of tools in different environments.
Do I retain control over my applications?
Yes, completely. We operate your applications, but you retain full visibility and access at all times. What we do is documented and communicated transparently. Configuration changes, updates and events are traceable for you at any time.
Can existing applications be taken over?
Yes, that is the most common starting point. We analyse your existing environment, document the current state and then take over operations step by step or fully. We do not start from scratch and do not replace what is working.
How does monitoring of the applications work?
We monitor the availability, performance and security events of your applications continuously. For anomalies or outages we respond proactively before your users notice. Not because we promise it but because we know the systems and understand what to watch for.
Are updates and patches handled?
Yes. Security updates are applied with priority, larger updates are carried out in agreed maintenance windows and validated in test environments beforehand. Update times are agreed with you individually so ongoing operations are not disrupted.
Is Managed Application hosting GDPR-compliant?
Yes. Operations take place in ISO-certified data centers in Germany or in your private infrastructure. All processes are audit-proof and meet current data protection requirements. weSystems is itself certified to ISO 27001:2022.
How quickly can application management be taken over?
Depending on the complexity and number of applications, within a few days to weeks. We analyse your existing environment and coordinate the handover carefully with you so no gaps arise.
What does Managed Applications cost?
Costs depend on the number and type of applications, the chosen service level and infrastructure requirements. We are happy to put together a transparent, individual proposal without hidden charges.