From Ansible to Zabbix: We've Got Your IT Stack Covered
Imagine a world where your IT tools work seamlessly in the background, allowing you to lead with confidence. That’s the power of our managed applications. IT should be an enabler, not a bottleneck.
Managed Applications
Imagine your IT team is constantly juggling crucial applications – GitLab for CI/CD, graylog for logs, Grafana for monitoring, and Atlassian tools for collaboration. Each one is essential, but they all come with their complexities: updates, security patches, performance tuning, and more.
The reality? This constant upkeep drains your resources and pulls your team away from driving innovation.
Managing these applications isn’t just about keeping them running; it’s about ensuring they’re secure, optimized, and seamlessly integrated into your IT landscape.
But what if you could offload all these challenges? What if a team of experts could handle everything – from patch management to performance optimization and security?
That’s the promise of our Managed Applications. service.
We take over the day-to-day management of your critical tools, ensuring they’re not just operational, but performing at their best. Whether your applications are in the cloud, on-premises, or a hybrid of both, we’ve got you covered – so you can focus on innovation, not maintenance.
The best you'll get today
Installation and Configuration
- Atlassian Jira & Confluence: Installing and scaling Jira and Confluence servers, setting up project and space structures, customizing workflows and permissions, and integrating with other Atlassian tools and third-party plugins.
- authentik: Setting up Identity Providers (IdP) and Service Providers (SP), integrating OAuth2 and SAML for Single Sign-On (SSO), and implementing Multi-Factor Authentication (MFA).
- GitLab: Setting up Gitlab servers, including configuring runners for CI/CD pipelines, integrating Gitlab CI with external tools, and automating the scaling of runners based on load.
- Grafana: Setting up Grafana instances, configuring data sources (e.g., Prometheus, InfluxDB), customizing dashboards for specific use cases, and implementing alerts for threshold breaches.
- Graylog: Configuring inputs, streams, and pipelines, parsing log data using regular expressions, and creating and optimizing indices for more efficient storage and faster queries.
- Fluentd: Installing and configuring Fluentd for log aggregation, customizing output plugins for specific targets (e.g., Elasticsearch, S3), and optimizing buffering and queuing for high data loads.
- Miria by Atempo: Deploying and configuring Miria for data backup and archiving, customizing backup and restore strategies, and integrating with existing storage systems.
- Office 365: Provisioning and managing Office 365 tenants, configuring Exchange Online, SharePoint, and Teams, and customizing security policies and Data Loss Prevention (DLP) strategies.
- Zabbix: Configuring monitoring agents and proxies, defining templates and triggers, customizing escalation rules, and implementing distributed monitoring setups.
Security Management
- Regularly applying security updates and patches across all managed applications.
- Setting up and monitoring firewalls, Intrusion Detection/Prevention Systems (IDS/IPS), and Web Application Firewalls (WAF).
- Implementing access control mechanisms (Role-Based Access Control, RBAC) and regularly reviewing permissions and roles.
- Conducting security audits, vulnerability scans, and penetration tests to identify and address potential attack vectors.
Performance Monitoring and Optimization
- Continuous monitoring of application performance using Zabbix and Grafana, analyzing metrics such as CPU usage, memory consumption, and network throughput.
- Adjusting system resources and parameters based on collected metrics to optimize performance.
- Performing load and stress testing to ensure scalability and stability under high demand.
- Implementing caching mechanisms and database optimizations (e.g., indexing, query tuning) to enhance application performance.
Backup and Disaster Recovery
- Daily, weekly, and monthly backups of all critical applications and databases.
- Implementing Disaster Recovery (DR) plans, including data replication to secondary locations, failover mechanisms, and regular DR tests.
- Restoring systems and databases in the event of hardware failures, data loss, or cyberattacks.
Proactive Maintenance and Troubleshooting
- Automated detection and resolution of anomalies and issues in real-time.
- Regular maintenance windows for system and application updates without disrupting business operations.
- Conducting root cause analyses after incidents and implementing corrective measures to prevent future problems.
User and Access Management
- Managing user accounts, roles, and permissions across all managed applications.
- Setting up Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for enhanced security and user convenience.
- Automating user lifecycle management (e.g., onboarding/offboarding, permission changes).
Integration and Automation
- Integrating managed applications with existing IT and business systems, such as ERP, CRM, or BI solutions.
- Developing and implementing automation scripts for repetitive tasks, such as CI/CD pipelines, data transformations, or monitoring actions.
- Leveraging APIs and webhooks for seamless integration and automation of workflows across various platforms.
Compliance and Reporting
- Ensuring compliance with regulations such as GDPR, ISO 27001, or HIPAA through appropriate configurations and audits.
- Regularly generating reports on system health, security events, user activities, and SLA fulfillment.
- Customizing and implementing audit trails and logging mechanisms to document all relevant activities and ensure traceability when needed.
Key Service Benefits
Liberate Your IT Team
Free your IT heroes from the shackles of endless maintenance, allowing them to focus on innovation and projects that drive your business forward.
Enjoy Predictable Costs
Avoid the surprise costs of unexpected failures. Our service gives you a clear, predictable budget, freeing you from financial guesswork.
Banish Downtime and Headaches
Say goodbye to sleepless nights worrying about outages. We keep your applications running smoothly, so you can sleep soundly.
Access Expert Support 24/7
Have peace of mind knowing that a team of experts is always on call, ready to tackle any issue, day or night.
Stay Ahead of the Curve
Never fall behind on updates, patches, or security. We ensure your apps are always up-to-date and fortified against the latest threats.
Boost Productivity
With your applications running at peak performance, your team can work faster, smarter, and more efficiently.
Turn Complexity into Simplicity
We handle the technical heavy lifting, from integrations to optimizations, turning your complex IT landscape into a well-oiled machine.
Strengthen Security
Protect your critical applications with state-of-the-art security measures, ensuring your data and operations are always secure.
Scale with Confidence
As your business grows, your applications can seamlessly scale with it. No bottlenecks, no slowdowns – just smooth sailing.
Focus on What Matters
Let us manage the technical details so you can concentrate on what matters – growing your business and delighting your customers.
Why weSystems?
- We’re not just a provider; we’re partners in your growth
- Our solutions are customized to fit your unique business needs
- We tackle tech troubles so your team can focus on what really matters.
- We love solving complex IT puzzles that others avoid
- With us, you’ll never worry about downtime or security breaches again
- We optimize and secure every tool in your stack, from Atlassian to Zabbix
- Passionate, energetic, and never boring - your IT experience, reimagined
Related Services
Workplace Management
Managed Virtualization
Managed virtualization involves the oversight and maintenance of virtualized computing environments, ensuring optimal performance, scalability, and security while reducing the complexity for businesses.
Managed Firewalls
Managed Firewall is a service that provides management of your firewall infrastructure, including deployment, configuration, monitoring, and maintenance, i.e. Fortigate, OPNsense or pfSense.
Frequently Asked Questions
What are Managed Applications?
Managed Applications refers to the professional operation and support of business software by an external provider – including updates, monitoring, technical support and security management.
Which applications can be managed?
Any server-based application. Commonly, we manage CRM platforms, databases, ERP software, web applications, portals and collaboration tools like Microsoft 365.
What are the benefits of Managed Applications for businesses?
Your IT team is relieved of routine tasks. You benefit from a secure, stable application environment along with technical support, real-time monitoring and well-documented processes – all from a single provider.
How is application monitoring performed?
We use automated, proactive monitoring tools. Availability, performance and security events are tracked 24/7, and our team intervenes immediately if necessary.
Are updates and patches included?
Yes. We regularly apply updates, patches and security fixes for your applications – scheduled around your business hours and maintenance windows.
Is Managed Application hosting GDPR compliant?
Absolutely. All services are hosted in ISO-certified data centers in Germany or your private cloud. Processes are audit-proof and aligned with current data protection laws.
How quickly can application operations be taken over?
Depending on the complexity and type of application, operations can typically begin within a few days to weeks. We assess your current setup and plan a seamless transition.
What does Managed Applications cost for businesses?
Pricing depends on the number and type of applications, required service levels and infrastructure needs. We will provide you with a transparent and customized offer.