Efficient IT structures are essential in today’s business world. A medium-sized German company with around 50 employees was facing considerable challenges:
- Inefficient processes: Internal processes were slowed down by outdated software and inadequate system integrations.
- Expired certificates: Important security certificates were not renewed on time, leading to security gaps.
- Incorrectly installed devices: New hardware was set up without consistent standards, leading to compatibility issues.
- Unclear Microsoft license management: The management of licenses for tools such as Microsoft Teams, Exchange Online and SharePoint Online was chaotic, leading to over- or under-licensing.
These problems not only affected productivity, but also led to unnecessary costs and frustration among employees.
The solution: Workplace Management Services
To address these challenges, the company opted for our Workplace Management Service. This holistic approach includes
- Device management: we take over the central management of all end devices. Through automated updates and standardized configurations, we ensure that all devices function optimally and are compatible.
- License management: Our experts organize Microsoft licenses efficiently. Tools such as Microsoft Teams, Exchange Online and SharePoint Online were licensed according to requirements, thus avoiding over- or under-licensing.
- Software management: We take care of the installation and updating of all relevant applications, adapted to the specific requirements of each department.
- Security protocols: By implementing and monitoring up-to-date security policies, we ensure that all certificates are renewed on time and that the system is protected against potential threats.
- 24/7 support: Our support team is available around the clock to provide immediate assistance when problems arise and minimize downtime.
- Active Directory management: We optimize user and rights management so that every employee has exactly the access rights they need for their work.
- Mobile device management (MDM): Mobile devices are also integrated into management to ensure security and functionality.
The results
After implementing our Workplace Management Service, the company achieved remarkable improvements:
✅ Optimized processes: Internal processes became much more efficient thanks to updated software and improved system integrations.
✅ Increased security: All certificates were up-to-date and the risk of security gaps was minimized
✅ Reliable hardware: Standardized device configurations reduce compatibility issues and increase productivity.
✅ Cost-efficient licensing: Needs-based license management has avoided unnecessary expenditure.
✅ Satisfied employees: The workforce benefited from smoothly functioning systems and was able to concentrate on their core tasks.
The good feeling of a strong partnership
By working with us as a partner in the area of workplace management, the company finally felt relieved. The certainty that the IT infrastructure was being professionally looked after allowed the management to concentrate on strategic goals. The employees appreciate the reliable systems and fast personal support.
Overall, the partnership led to increased satisfaction and a positive working atmosphere.
Conclusion
Our Workplace Management Service offers companies the opportunity to organize their IT efficiently and securely. By taking over central tasks, we relieve internal resources and free up time for the core business. If you are facing similar challenges, please contact us. Together we will find the right solution for your company.
